![]() ![]() More than one ink tank of the same color are installed. Some ink tanks are not installed in the correct position. Ink tank is not installed in the correct position. Or if you still need help, visit our Canon Community by clicking the button below to get answers: If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. ![]() If the Print Head is already installed, remove the Print Head once and then reinstall it. Print Head is defective.įollow the directions given in your setup manual to install the Print Head. If multiple ink lamps are flashing, refer to Routine Maintenance and confirm the status of each ink tank. The printer may be damaged if printing is continued under the ink out condition. Replacing the ink tank is recommended after the printing. If printing is in progress and you want to continue printing, press the RESUME / CANCEL button with the ink tank installed. If the lamp on the ink tank is flashing, ink may have run out. If the lamp on the ink tank is not lit, the ink tank may not be installed properly. ![]() Remove the jammed paper, reload paper properly in the printer, then press the RESUME/CANCEL button on the printer. If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. If the Paper Output Tray is closed, open it. Reload paper in the Rear Tray or Cassette and press the RESUME / CANCEL button on the printer. Count the Alarm light flashes on your printer and take the appropriate action to correct the error described below. The number of flashes indicates the type of error that has occurred. (A) Notes the number of flashes, and (B) represents flashes repeatedly. When a printer error occurs, the Alarm lamp flashes orange as shown below. ![]()
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